Privacy policy

Last updated: November 10, 2026

1. About This Policy

This policy describes how mzzxe handles personal information when you browse our store, make a purchase, or get in touch with us.

For privacy questions or requests, email hello@mzzxe.com.

2. Information We Handle

The information we receive depends on how you use the store. It may include:

  • Contact and delivery details, including your name, email address, phone number, and billing or shipping address.
  • Purchase and transaction details, such as items ordered, order totals, payment status, delivery information, and return or refund records. Payment providers handle the payment credentials required to process transactions.
  • Information you choose to send us, including support messages, return requests, account forms, and any optional subscription details.
  • Technical and store usage data, which may include your IP address, browser and device details, pages visited, cart activity, cookie identifiers, and privacy selections.

We may get this information from you, through your use of the store, or from providers that help us process payments, prevent fraud, fulfill orders, or provide customer support.

3. How We Use Personal Information

We use personal information to:

  • Take payment, process orders, ship products, and manage returns or refunds.
  • Send order-related updates and respond to support requests.
  • Run, maintain, and improve the store.
  • Identify potential fraud or security concerns.
  • Meet legal, accounting, and recordkeeping requirements that apply to us.

If you sign up for promotional emails, we may use your contact details to send them. You can unsubscribe using the link or instructions in a promotional message, or by emailing hello@mzzxe.com. Unsubscribing does not stop necessary messages about an order or a request you have made.

4. When We Share Information

We provide information to Shopify, payment processors, shipping carriers, and other service providers when they need it to support store operations, process or deliver orders, protect security, or assist customers.

We may also disclose information if the law requires it, in response to a lawful request, to protect legal rights, at your direction or with your permission, or as part of a business transaction with safeguards required by applicable law.

5. Shopify and International Processing

Shopify hosts our store and processes information needed to provide commerce, payment, security, and related services when you visit or make a purchase.

Shopify and our other service providers may handle information in the United States or other countries. Their own privacy notices explain how they process information independently.

6. Cookies and Related Technologies

Cookies and similar tools help our store function. They may keep your cart or session active, remember preferences, support checkout security, and provide information about store performance and usage.

You can control cookies through your browser and any privacy settings made available on our store. Some store features may not work as intended if certain cookies are blocked. Where provided, the store’s privacy controls can be used to change optional cookie settings.

For questions about cookies or your privacy choices, contact hello@mzzxe.com.

7. How Long We Keep Information and How We Protect It

We keep personal information for the time needed to carry out the purposes in this policy. Our retention decisions may take into account our interactions with you, order and refund administration, legal recordkeeping duties, fraud prevention, and the handling of disputes.

We use reasonable measures to protect personal information. However, no online transmission or storage method can be guaranteed to be completely secure. Please do not send us full payment card numbers or account passwords by email.

8. Privacy Choices and Rights

Depending on your location and applicable law, you may be able to request access to, a copy of, corrections to, or deletion of your personal information. You may also have the right to opt out of certain processing, such as targeted advertising or a sale or sharing of personal information where the law defines it that way. Exceptions may apply.

To make a request—or to appeal a decision when applicable law provides an appeal right—email hello@mzzxe.com. We may ask for information reasonably needed to confirm your identity or verify an authorized agent’s authority.

We will respond within the time limits set by applicable law and will not unlawfully treat you differently for exercising a privacy right. Where applicable, you may also submit a complaint to the relevant privacy regulator.

9. Children’s Information

If you believe a child under 13 has given us personal information, please contact hello@mzzxe.com. We will review the concern and take any action required by applicable law, including deleting the information when required.

10. Policy Updates and Contact

We may revise this policy when our practices or legal requirements change. We’ll update the date above when a revised version is posted. If required, we’ll provide additional notice or obtain consent before a material change takes effect.

mzzxe
159 Phipps Dr
Washburn, TN 37888
United States

Email: hello@mzzxe.com
Website: https://mzzxe.com