Shipping policy

Last updated: November 10, 2026

1. Where We Ship and Shipping Fees

mzzxe currently accepts orders for delivery within the United States. Standard shipping is free for every U.S. order. We do not ship internationally at this time.

2. Preparing Your Order

Once your order is confirmed and payment is complete, please allow 1–2 business days for processing and dispatch.

We process orders Monday through Friday, excluding U.S. federal holidays. This preparation period is in addition to the carrier’s delivery time.

3. Delivery Estimates

Carrier transit usually takes an estimated 5–10 business days after dispatch. From order confirmation, we estimate delivery within 6–12 business days, including processing.

These timeframes are estimates, not guaranteed delivery dates. Weather, holidays, carrier interruptions, and other unexpected circumstances can affect delivery. If a substantial delay impacts your order, we will share the information available to us and any resolution options required by applicable law.

4. Dispatch Address

Orders are dispatched from:

mzzxe
159 Phipps Dr
Washburn, TN 37888
United States

5. Shipping Notifications

We’ll email shipping details to the address entered at checkout. When tracking is available, the notification will include it. The carrier may need some time to register the initial tracking scan.

6. Address Changes and Delivery Issues

Please review your shipping address before submitting your order. If you spot an error, email us as soon as possible at hello@mzzxe.com. We’ll see whether the address can still be updated before the order is dispatched.

If a shipment seems lost, arrives damaged, or is shown as delivered but you cannot find it, contact hello@mzzxe.com with your order number. We’ll look into the issue with the carrier and determine an appropriate resolution based on the circumstances and applicable law. A carrier’s tracking update alone does not end our review of your report.

7. Returns

You may request a return for an eligible item within 30 calendar days of receiving it. We pay the return shipping cost. Before sending anything back, contact us so we can provide return instructions and arrange shipping at our expense.

For more information about return steps and refund timing, see our Return and Refund Policy.

8. Contact

This store is operated by mzzxe.

159 Phipps Dr
Washburn, TN 37888
United States

Email: hello@mzzxe.com
Website: https://mzzxe.com