Terms of service

Last updated: November 10, 2026

1. About These Terms

mzzxe operates this website and online store. These terms apply when you browse or use the store, or place an order through it. They should be read together with the product details and policies shown before checkout.

2. Your Use of the Store

When placing an order, provide complete and accurate contact, payment, and delivery details. You must be legally able to enter into a purchase, or have permission from a parent or guardian if required.

Do not use the store for illegal purposes or fraudulent purchases, disrupt its operation, or try to access systems or information without authorization.

3. Product Details and Availability

Please check the product description, sizing, materials, and care guidance before ordering. Screen and device settings can affect how colors look. This does not affect your rights if a product is faulty, significantly differs from its description, or was sent to you by mistake.

We make reasonable efforts to keep product details, prices, and stock information current. If an error affects your order, we’ll explain the issue and the options available. We won’t send a replacement product or charge you more without your consent. If we’re unable to supply an item, we’ll let you know and refund any payment collected for it.

4. Pricing and Payment

The store and checkout display the applicable price and currency. Any applicable taxes and the total payable will be shown before you complete payment.

Standard shipping is free for all U.S. orders. Payment methods available for your order will appear at checkout. Payments are handled through the payment providers offered there.

5. Orders and Shipping

We currently deliver to addresses in the United States. Orders are generally processed within 1–2 business days, with estimated carrier transit of 5–10 business days after dispatch. Delivery estimates are not guaranteed. Further information is available in our Shipping Policy.

If you need to update an address, change an order, or ask to cancel it, email hello@mzzxe.com promptly. We’ll check whether the request can be handled before dispatch. Once an order has shipped, requests are subject to our Return and Refund Policy.

6. Returns and Refunds

For eligible items, you can request a return within 30 calendar days of delivery. We pay the return shipping costs, and we do not charge a restocking or return processing fee.

We’ll inspect the returned item and let you know the outcome. If your return is approved, we’ll start the refund to your original payment method within 15 business days after receiving the item. Your bank or payment provider may take additional time to post it.

Our Return and Refund Policy explains which items qualify and how to start a return.

7. Shopify and Personal Information

Shopify hosts this store and processes information to provide its commerce and related services when you browse or make a purchase. Shopify and other service providers may process information in countries outside the one where you live.

Our Privacy Policy describes how we handle personal information and how to contact us about privacy matters. Shopify’s handling of information is described in Shopify’s own Privacy Policy.

8. Content and External Services

Content on this website may be protected by intellectual property rights held by mzzxe or by other rights holders. Buying a product does not transfer ownership of those rights. Third-party names and marks remain the property of their respective owners.

The presence of a link to an external service does not mean that service is affiliated with or endorses mzzxe. If you visit or use an external service, its own terms and privacy notice apply.

9. Issues, Your Rights, and Updates

If something goes wrong with the website or an order, contact us so we can review the matter and work toward a resolution. These terms do not remove or restrict consumer rights, statutory warranties, or liabilities that applicable law does not allow us to exclude or limit.

We may revise these terms for future use of the store. Unless applicable law requires otherwise, the terms and policies shown when you place an order will apply to that purchase. We’ll give notice of significant changes where required.

10. Contact

mzzxe
159 Phipps Dr
Washburn, TN 37888
United States

Email: hello@mzzxe.com
Website: https://mzzxe.com